Shipping Policy
Last Updated: 01-27-2026
1. Processing Time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. Orders of non-stocked items may take up to 7 days to ship. An email will be sent if this timeline is affected.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are shown at checkout and will vary off customer location.
Note: Delivery delays can occasionally occur due to carrier issues or weather conditions.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
4. Damages & Lost Packages
We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier to file a claim. Keep all packaging materials and damaged goods for inspection. If Dental Equipment & Supply of Illinois, Inc is not contacted within 48 hours from receipt of the order regarding any particular equipment or supplies ordered, it will be presumed that the delivered equipment or supplies were free of defects, undamaged, and correct.
5. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
desiofillinois@aol.com
815-507-5088
